Privacy Policy
Effective Date: 7/15/2025
Welcome to STL Transit Group. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://stltransitgroup.com, including when you book rides, request parcel delivery, or schedule product transportation.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
a. Personal Information
- Full name
- Email address
- Phone number
- Pickup and drop-off addresses
- Payment information (processed securely via third-party services)
- Company or business name (if applicable)
b. Usage Data
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring URLs
c. Location Data
If you allow location access, we may collect your device’s GPS location to improve booking accuracy and driver routing.
2. How We Use Your Information
We use your information to:
- Process ride and delivery bookings
- Communicate confirmations, updates, or service notifications
- Improve our website and services
- Detect and prevent fraud or misuse
- Respond to customer service inquiries
- Comply with legal obligations
3. Google Maps API Integration
Our website uses Google Maps APIs to provide accurate address suggestions, distance calculations, and route visualizations. By using our services, you also agree to be bound by:
Data collected via Google Maps APIs may include:
- Your location (if enabled)
- Address inputs and autocomplete suggestions
- Route and distance data
We use this data only to enhance the booking and delivery experience. We do not store or share this information beyond what is required to process your request.
4. Sharing of Information
We do not sell your personal information. We may share data with:
- Service Providers & Drivers: To fulfill your booking or delivery request
- Payment Processors: For secure transactions
- Law Enforcement: When legally required to do so
- Internal Staff & Contractors: For business operations under confidentiality agreements
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Understand how users interact with our site
- Offer a personalized experience
You can manage your cookie preferences in your browser settings.
6. Data Security
We take reasonable measures to protect your information using:
- SSL encryption
- Access controls
- Secure third-party payment processing
However, no method of online transmission is 100% secure.
7. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data (where legally permissible)
- Opt-out of non-essential communications
To exercise your rights, contact us at admin@stltransitgroup.com.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes by posting an update on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
STL Transit Group
Email: admin@stltransitgroup.com
Website: https://stltransitgroup.com